Devine Team Bridal Policies
Payment of 30% of the total charge for desired services is necessary to schedule appointments. The balance is required before or on your wedding day. Deposit must be made with a credit card in order to hold your appointments.
In order to accommodate service requests and appointment times for your party, it is imperative that arrangements are confirmed with our Coordinators at least 60 days prior to the event. We understand that unforeseen events can happen in the planning of any occasion and we will make every effort to meet your needs. However, our salon services are often booked quite far in advance and changes within 30 days may not be possible, depending on availability. We greatly appreciate your efforts to finalize all service needs early in your planning process.
Clients canceling their bridal package appointments 46 days or more prior to the event will be refunded their entire deposit.
Clients canceling bridal package appointments within 31 -45 days prior to the event will receive ½ of the deposit refunded.
Clients canceling bridal package appointments within 30 days prior to the event are non-refundable.
No refund will be given for members of the wedding party who miss their appointment the day of the wedding.
Your visit to our salon may be the only time all day you have to relax. We strive to create an atmosphere of tranquil joy for the wedding party. Plan to enjoy this time by avoiding numerous “visits” from relatives, constantly ringing cell phones and unattended children. This is your time, and you deserve it!
A credit card is required when booking all appointments. Appointments must be cancelled within two weeks to avoid a service charge. There will be a $25 service charge for each appointment cancelled.
Offsite fees start at $150 for Las Cruces, this must be paid in advance. Travelling outside the Las Cruces area has an offsite fee starting at $250 and goes up depending on how far we travel. Prices are double on holidays. Offsite fees are due at date of trial.
A verbal consultation is required for every bride
A trial-run within 2-3 weeks of the event is mandatory for the bride
A trial-run can be performed prior to the signing of the contract to ensure your complete satisfaction of the services being performed for your event.
Our client’s typically book us up to a year in advance and we cannot hold your event date without a signed contract and deposit.
If the timeline exceeds the quoted contract timeline on the client’s behalf, a $25 hourly rate per stylist will apply as to keep us on track for other potential events scheduled that day.
Before –and-after hours as well as holiday appointments are available upon request for an additional charge.
